A study of online learners’ insights towards digital courses and their engagement and UX.

Hi there! Thanks for taking the time to chat with us. We’re really interested in making your online learning experience even better, and your insights are invaluable.


  1. What’s one thing about online learning that surprised you, either positively or negatively?

Transition to Engagement:

Now, let’s talk about engagement. We want to understand how you interact with the course content and your overall learning experience.

Feelings Without Asking:

Think about a moment when you felt most connected with your coursework. What were you doing, and what made it engaging for you?

Describe an instance when you found it hard to stay focused. Without pinpointing the course or topic, what was it about that experience that made it less engaging for you?

Exploring Motivations: “Motivation is a key driver in learning. Let’s explore what keeps you going and what might hold you back.”

When you’re really excited about a course, what factors contribute to that excitement?”

Now, think about a time when you felt demotivated. What external or internal factors do you think played a role?”

Digging into Interactivity: “Interactivity is crucial for an engaging online course. Let’s talk about how you prefer to interact with the material.”

Do you find interactive elements like quizzes, discussions, or group projects to be helpful in your learning journey? Why or why not?”

If you could change one thing about the way the course content is delivered, what would it be, and how do you think it would impact your engagement?”

Technology and Accessibility: “Technology plays a big role in online learning. Let’s discuss how it influences your experience.”

Are there any specific tools or technologies that you find particularly helpful or hindering in your online learning experience?”

How do you feel about the accessibility of the course materials? Are there any improvements that could make it easier for you to access and navigate content?


Thanks a bunch for sharing your thoughts! Your input is incredibly valuable. If there’s anything else you’d like to add or any suggestions you have for making online learning more engaging, feel free to share.

Feel free to adapt the script based on the specific context of your research and the demographic of the students you’re surveying.

Good luck with your research!